Privacy

Who we are

CoreLatency Limited is responsible for personal information collected through this website. Our address is 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Contact legal@corelatency.com about privacy or your data.

This notice covers our public website. Our service privacy policy explains processing associated with accounts, payments, cloud services and Agentic coding.

Information we collect and why

When you contact us, we collect the details and message you provide to respond to your enquiry and discuss our services. We rely on our legitimate interest in responding to enquiries, or on taking steps at your request before entering a contract.

If you sign up for blog updates, we use your email address to send them with your consent. You can withdraw consent using the unsubscribe link in an email or by contacting us. Withdrawal does not affect processing carried out before you withdrew consent.

Our servers receive technical information such as your IP address, browser information and requested pages. Our own website analytics record page visits, navigation, time spent on pages and selected interactions, such as a form submission event. The analytics client does not record what you type into forms, keystrokes or mouse coordinates. We use technical and usage information to operate, secure and improve the website, relying on our legitimate interests.

Cookies and browser storage

After a successful blog subscription, we set a cookie named cl_blog_subscribed for up to one year so the website can hide the signup form on later visits.

Our analytics use session storage named cl_visit, cl_visit_q and cl_visit_s to associate events with a browser tab and queue events for delivery. This storage normally lasts until the tab is closed.

You can delete or block cookies and browser storage through your browser settings. This may affect website features. Deleting the subscription cookie does not unsubscribe you from emails.

Sharing, security and retention

We do not sell your personal information. We may share it with providers helping us operate our website and communications, and with authorities where required by law. Where information is transferred internationally, we use appropriate safeguards as described in our service privacy policy.

We use access controls and other technical and organisational measures to protect personal information. We keep it only for as long as needed to handle your enquiry, provide requested updates, maintain security, resolve disputes or meet legal obligations. We may retain a record of your unsubscribe request to avoid sending further marketing.

Your rights

Subject to the conditions in data protection law, you can request access, correction, deletion, restriction or portability of your personal information.

You can object to processing based on legitimate interests and to direct marketing at any time. To exercise your rights, email legal@corelatency.com.

You can also complain to the Information Commissioner's Office at ico.org.uk.

Changes to this notice

We may update this notice when our website or practices change. The date above shows when it was last updated. See our terms of service for company information and service terms.