Non-emergency support
tech@corelatency.com
+44 (0) 20 7572 1200 option 1
CoreLatency 999 Emergency Support:
CoreLatency 999:
+44 (0) 207 1234 999
Linux experts on demand
Our Ops staff have prior experience supporting PMs and quants at the world’s top HFTs and discretionary funds. We understand time value of a solution and getting things right the first time.
CoreLatency 999
All plans come with one 999 call response per month, which triggers a firmwide critsit. Every desk phone rings and every mailbox gets notified about your issue, and we treat the outage as if it were our own. Simply call +44 (0) 207 1234 999 with your personal activation PIN.
We also offer SLAs with unlimited Panic Buttons per month.
Straightforward phone support
No long phone wait times or AI bots – just a dedicated phone number with real humans. We offer email and traditional ticket support as well, with most issues resolved same-day.
+44 (0) 207 1234 999.